Jewellery Care Guide

All Kenzak Jewellery is created using the highest quality materials and genuine semi precious & precious stones.

Some helpful tips to protect your jewellery from damage.

Sterling Silver jewellery naturally tarnishes over time. Ideally all Kenzak jewellery should be stored in the box and pouch provided at the time of purchase, to reduce tarnishing, tangling or scratching.

Gold plated silver may naturally fade over time but following the following instructions will help to prolong the natural process. Do not expose gold plated silver to water, perfumes or lotions, this may cause the plating to fade.

Gemstones should never be worn around hot water, harsh chemicals and cleaners. Do not use tissue paper or paper towels to clean as they can cause scratching.

You can clean most gemstones with a warm water and a soft cloth after wearing. Very porous stones such as turquoise and emeralds should be cleaned using an untreated, dry, soft cloth only.

At Kenzak Jewellery we use natural gemstones which may contain internal inclusions, adding to the beauty and uniqueness of each individual gem.

We cannot be responsible for any damage due to negligence.

Damage caused by general wear and tear is the responsibility of the owner.

For all non faulty items damaged by the wearer we offer a charged repairs service where at all possible.

We have a small range of costume jewellery to take extra care of your items please ensure you remove your jewellery while in water and avoid spraying perfume or applying creams where your jewellery will have contact. Avoid extreme temperatures, humidity and sunlight.